Polish customers of the French retail chain can now shop using a smartphone app and pay with their mobile Masterpass wallet
Starting September 14th, the Scan&Go service was introduced in two Carrefour stores in Warsaw. The company states that it will soon be implemented in other stores in the capital and that the long-term goal is to introduce it in all of Carrefour’s Polish outlets. To use it, the customer needs to install the Mój Carrefour app on their smartphone. Next, using the app and their device, they can scan products before putting them in their shopping basket and then pay for everything using a Masterpass wallet connected to the app.
Scan&Go should ultimately allow customers to do their shopping without going to the store checkout. At the moment, however, Scan&Go doesn't work that way. When the customer is done with their shopping, they still have to go to the checkout and let the store employee scan a code generated in the app. Then they can pay for their shopping.
Carrefour is not the only supermarket to experiment with cashier-free shopping in Poland. Tesco has recently introduced a similar solution in two stores in Warsaw's Gocław and Praga Południe neighborhoods after implementing it in Kraków, Łódź and Poznań. This particular automatic shopping functionality is called Scan&Shop. Polish supermarket chain Piotr i Paweł is testing a similar solution, called Skanuj i Kupuj.